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Keith Pawson
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  • Melbourne, VIC
  • Australia
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Keith Pawson's Discussions

CM/CR tool or webform
9 Replies

Started this discussion. Last reply by Sean Jul 15, 2009.

 

Keith Pawson's Page

Latest Activity

Keith Pawson replied to Sitaram Pamarthi's discussion How to findout machines listening on a particular port
"You should really learn to use Nmap it's not that hard and if you don't like command line tools it now has a GUI FE available. But from the command line here are a few examples that I use: nmap -v -F 192.168.1.0/24 nmap -v 10.10.1.0.24 -p…"
Dec 2, 2009
Keith Pawson replied to Michael Francis's discussion Webinar Recording - All about Hyper-V
"Thanks Elizabeth, that worked fine... I should have paid a visit to their site first. Cheers Keith"
Jul 28, 2009
Keith Pawson replied to Michael Francis's discussion Webinar Recording - All about Hyper-V
"Thanks Michael, but how do we view this, it seems to want a codec that I can't find have tried it with VLC and MPlayer. Or do I need to get GoToMeeting installed? Thanks Keith"
Jul 27, 2009
Sean replied to Keith Pawson's discussion CM/CR tool or webform
"We use RT (http://www.bestpractical.com) along with some custom scripting that sets up a specific workflow for tickets that get put into specific queues. This lets us have a prebuilt query that generates the list of tickets that are up for CCB…"
Jul 15, 2009
Keith Pawson replied to Keith Pawson's discussion CM/CR tool or webform
"Great idea John, never thought of a Wiki... I will look into this as it might just be all we need."
Jun 12, 2009
John McGrath replied to Keith Pawson's discussion CM/CR tool or webform
"If you really want to go inexpensive and easy (might be too easy), why not a Wiki? Create pages for the major groups: Hardware, Software, Infrastructure, Firewall, etc. The changes are logged, and assigning a few people with editing permissions,…"
Jun 11, 2009
Rob Butterworth replied to Keith Pawson's discussion CM/CR tool or webform
"I'm actually looking for exactly the same thing, I think. For us they key is that it's very light-weight, so that we can put all changes through it, even very small ones. e.g. My network manager wants to make a very minor tweak to a…"
Jun 11, 2009
Keith Pawson replied to Keith Pawson's discussion CM/CR tool or webform
"Thanks everyone for the info so far, Elizabeth I will check out that site and links. Perhaps I should have provided further background, this process/tool is for a (not for profit) small seats client who have no IT dept they depend on our consulting…"
Jun 11, 2009
John McGrath replied to Keith Pawson's discussion CM/CR tool or webform
"I work at a Pharma manufacturing facility, and Change Control is how we live here. We have a department dedicated to approving any changes that we want to make, and fully documented processes are always required. We have Work Instructions that have…"
Jun 10, 2009
Isaac replied to Keith Pawson's discussion CM/CR tool or webform
"I’m in the middle of redoing how we deal with change control because our current way doesn’t work very well. I have a few thoughts from that I’d like to share… A number of people (including myself) have looked at…"
Jun 10, 2009
Elizabeth Ayer replied to Keith Pawson's discussion CM/CR tool or webform
"Hi, Keith! I don't have first-hand experience with such a tool (hopefully, someone who does will chime in soon), but you might also try searching under terms like CMDB (Configuration Management Database) or even ITIL. Here are some listings…"
Jun 10, 2009
Elizabeth Ayer and Michael Francis replied to Keith Pawson's discussion CM/CR tool or webform
"Hi, Keith! I don't have first-hand experience with such a tool (hopefully, someone who does will chime in soon), but you might also try searching under terms like CMDB (Configuration Management Database) or even ITIL. Here are some listings…"
Jun 10, 2009
Paul Stoklosa replied to Keith Pawson's discussion CM/CR tool or webform
"being a tiny group, we get by with just an exchange mailbox that we email or cc with the details of the change. no approval though.."
Jun 10, 2009
Keith Pawson updated their profile
Jun 10, 2009
Keith Pawson posted a discussion

CM/CR tool or webform

Hi AllI'm after a real simple and quick tool for Change management tasks and have not really seen anything out there from a Google search.Basically we just want something that we can quickly fill in with the brief details on what the change is and who is making it together with an approval. I know we could probably use a help-desk solution like the products posted in the other forum about helpdesk software, but that's not what we really want.Like most other people I have no budget for this so…See More
Jun 10, 2009
Keith Pawson replied to John McGrath's discussion Open Source Helpdesk software?
"I've used Liberum for some not-for profits and it does the job, but does have some limitations. I think you will really need to go with commercial if you want all the features, and I've heard some good things about Livetime…"
Apr 8, 2009

Profile Information

Job title
Systems Consultant
Tech Interests - e.g. Virtualisation? Cisco? Etc.
Security, Linux, Networking, WS2008 Server Core, Exchange 2007
Website
http://ausinfosec.net

Comment Wall (1 comment)

At 10:48am on April 8, 2009, Michael Francis said…
Hi Keith

A warm welcome to the network!

I hope you find the network useful - however it will not be useful if there are not many active discussions!

Thus I highly encourage you to post on the forum/blogs and comment on others' posts. For example what have you been doing recently where things didn't go to plan? What did you do to overcome any problems? What are you going to do next month? Ask for other peoples' opinion/experiences in advance could be useful.

Enjoy the network!

Regards
Michael

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